Help!
I'm trying to run a backup on 1 of our computers & about half way through, it stops & says "The system cannot find the file specified" & error code 0x80070002.
I've tried looking up the solutions & have tried several, but none work.
The computer is running Windows 7 Ultimate w/SP1 The back up drive is an external Toshiba 2TB.
Any ideas guys?
What file/folder is it having an issue with?
(07-25-2015, 09:26 PM)Teck1337 Wrote: [ -> ]What file/folder is it having an issue with?
All I saw was the error code 0x80070002
and the message "The system cannot find the file specified" I didn't see a file listed. I'm running it again right now & I'll try to see it it actually mentions the name (I don't know if I missed it)
would the file name & error be stored in a log somewhere?
You could check the system log
(07-25-2015, 10:46 PM)Teck1337 Wrote: [ -> ]You could check the system log
I'm too rusty... & not sure where to look for it.
It's still running the backup right now, about 15% complete, it usually fails around 50%
No problem... Right click my computer, click manage, look through the event viewer.
(07-25-2015, 10:55 PM)Teck1337 Wrote: [ -> ]No problem... Right click my computer, click manage, look through the event viewer.
Thanks!
Found this:
The backup operation that started at '2015-07-25T21:26:57.621523700Z' has failed with following error code '2155348256' (Windows Backup failed to set security on the files and folders under '<backup location>\WindowsImageBackup\<Computer Name>'. Check that SYSTEM has permissions to overwrite the previous backup.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
and in "details"
- <Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="
Microsoft-Windows-Backup" Guid="
{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="
2015-07-25T21:39:43.778177900Z" />
<EventRecordID>90305</EventRecordID>
<Correlation />
<Execution ProcessID="
1408" ThreadID="
6888" />
<Channel>Application</Channel>
<Computer>Dad</Computer>
<Security UserID="
S-1-5-18" />
</System>
- <EventData>
<Data Name="
BackupTime">2015-07-25T21:26:57.621523700Z</Data>
<Data Name="
ErrorCode">2155348256</Data>
<Data Name="
ErrorMessage">%%2155348256</Data>
</EventData>
</Event>
That was from the last try
Is the backup running as the admin user?
This is from the 2nd to last try:
The description for Event ID 517 from source Microsoft-Windows-Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
7/25/2015 8:20:18 PM
2147942402
%%2147942402
The resource loader failed to find MUI file
Details:
- <Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="
Microsoft-Windows-Backup" Guid="
{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="
2015-07-25T21:17:12.100335300Z" />
<EventRecordID>90263</EventRecordID>
<Correlation />
<Execution ProcessID="
2084" ThreadID="
3768" />
<Channel>Application</Channel>
<Computer>Dad</Computer>
<Security UserID="
S-1-5-18" />
</System>
- <EventData>
<Data Name="
BackupTime">2015-07-25T20:20:18.893111000Z</Data>
<Data Name="
ErrorCode">2147942402</Data>
<Data Name="
ErrorMessage">%%2147942402</Data>
</EventData>
</Event>
(07-25-2015, 11:21 PM)Teck1337 Wrote: [ -> ]Is the backup running as the admin user?
It should be. I'm the only user, but it never asked me with one of the popups