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So I had a problem with some Gurkha products that were mis-listed by a retailer. I just happen across none other than Kaizad Hansotia and mention my problem. He personally looks into it and calls me and leaves a voice mail telling me what had happened to cause said problem. He gets my contact info and next thing I know I recieve this...
![[Image: 2-3.jpg]](http://i218.photobucket.com/albums/cc299/aracosgeo/cigars/2-3.jpg)
Was not expecting to get anything, but WOW...
Hats off to Mr. Hansotia once again... [thumbsup]
"HAVE LONGSHIP, WILL HERF!!!"
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Nice Lonnie. Always good to hear someone making good.
What's that in the bottom photo?
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WOW!! That's Awesome!!
If Sonny had EZ-Pass, he'd have survived that hit...
Never apologize mister, it's a sign of weakness. - Capt. Nathan Cutting Brittles
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WOW
that's awesome customer service
I love when people think I'm psychologically disturbed cause it means I overloaded their neurological nerves
We now have a new "Ghurka King" in Stogie Chat.
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NICE! Awesome to hear of cigar manufacturers taking care of their patrons in this day and age of giant companies not giving a crap. Deal enough with that in the bike industry.
[winner]
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That is very cool.
[thumbsup]
~ 2010- The year I was "showered" with gifts from my SC Brothers.
Gratitude is when memories are stored in the heart, and not in the mind. Our hearts will not forget.
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Jimmie the Mum Wrote:Nice Lonnie. Always good to hear someone making good.
What's that in the bottom photo?
The grey tins?
Those are G3 Toro tins...
They are what started the whole thing.
I apparently got some of the old tins with a small Toro that was 4x42 in size.
The new tins (and the ones listed when I purchased them) are a 4x55 box press Toro... He sent me 5 of the new tins, plus the Crest tin which had a Beauty, Beast, Titan, Maddie Shaggy Foot, and a Crest all in Robusto size...
"HAVE LONGSHIP, WILL HERF!!!"
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I remember the posted story a little while back.
Thats incredible!! It nice to see such a response from them.
hock:
