Sending a Xikar in for sharpening and fixing?

[Poriggity]

Hey guys.. I have a question.  I have a Xikar, that I really like, but I think the spring has broken on the inside, as it won't "spring" out anymore, and its a bit dull.  What is the procedure for returning it to Xikar for fixing?  I have been putting it off, because I have a Palio, and I LOVE it.
Scott  

[Dr. Stogie Fresh]

Scott,

Shouldn't be any problem at all to get the cutter replaced. You can call or email them for specifics:

E-mail: info@xikar.com
Consumer Hotline:
Toll Free: 1-866-676-7380
International: 1-816-474-7555

and you will probably mail here:
XIKAR INC
PO Box 025757
Kansas City, MO, 64102-5757

Doc

[Poriggity]

Thanks Doc.. I actually got rid of my brainfart, and went to thier website   Thanks again, and I will let you all know how it goes..
Scott  

[JoeBob]

I oughta do that with mine as well, but I doubt I will...too lazy and it's not my "go-to" cutter any longer.
Eeh, maybe I'll pack it up next time I do a bombing run!

[Poriggity]

I feel you Joebob.. my Xikar has just been sitting in my truck for the last year or so, not being used because it needs work.   I now only use my palio.
Scott  

[Admin]

Can't beat their quality of service!   Any problems with anything they make...send it back and they fix it free, or send you a new one.   Damn good company.

[macallan2]

I got a brand new replacement in about a week!  Send it in.  It's free for God's sake...

[tafdom]

I sent my EX lighter back on 12/29 and new one was in my mail box Fri. 15 day turnaround was just amazing. That is why I bought the lighter in the first place. AWESOME company.

[Bluesman455]

I got a brand new replacement in about a week!  Send it in.  It's free for God's sake...

Been there done that!!! good peeps at Xikar.