Posts: 12,402
Threads: 172
Joined: Jul 2010
Reputation:
26
Well I think I should have learned from Mr Lions bad experience but I have to say I am pissed about the order I just received. I ordered a box of cigars and it showed up here repackaged in a different box. Granted a they are the same company but still they are not in the box they should be in.
I will not do business with them again.
--Mike
Posts: 14,919
Threads: 399
Joined: Jun 2007
Reputation:
40
Mike, do you mean it was like they grabbed 25 singles and put them in a different box than they belonged in?
They DEFINITELY should have CALLED you and explained the situation and asked if it was okay!
Not good.
Posts: 12,402
Threads: 172
Joined: Jul 2010
Reputation:
26
Yup that it exactly.
--Mike
Posts: 31,582
Threads: 1,336
Joined: Apr 2006
Reputation:
35
Crappy.
Did you try contacting them?
If Sonny had EZ-Pass, he'd have survived that hit...
Never apologize mister, it's a sign of weakness. - Capt. Nathan Cutting Brittles
Posts: 12,402
Threads: 172
Joined: Jul 2010
Reputation:
26
Yea they made up some b.s. and to be honest I really did nto feel like arguing with them. Just not worth getting all worked up over. I would rather just not do business with them.
--Mike
Posts: 4,306
Threads: 72
Joined: Jul 2010
Reputation:
13
Mike, I do know what you're talking about. I decided to try them one more time because the CAO Brazilias did have issues. I ordered Oliva V cigars. A week after placing the orders, they sent me an e-mail that they were going to backorder my cigars. I called to bitch at them. The rep informed me that he could order a new, celophaned box, but it could take more than a week to ship, or they could combine two boxes into one and ship immediately. I elected to combine the boxes. I received the shipment last Thursday (will post soon). All 24 Oliva Vs were present and in good shape, but the box was missing its lid. Overall, I am happy to have the cigars, but I, too, will be going elsewhere from here on.
"I will strive to live with love & care—upon the level by the square"
Posts: 12,402
Threads: 172
Joined: Jul 2010
Reputation:
26
(03-27-2011, 01:16 AM)The Diamond Lion Wrote: Mike, I do know what you're talking about. I decided to try them one more time because the CAO Brazilias did have issues. I ordered Oliva V cigars. A week after placing the orders, they sent me an e-mail that they were going to backorder my cigars. I called to bitch at them. The rep informed me that he could order a new, celophaned box, but it could take more than a week to ship, or they could combine two boxes into one and ship immediately. I elected to combine the boxes. I received the shipment last Thursday (will post soon). All 24 Oliva Vs were present and in good shape, but the box was missing its lid. Overall, I am happy to have the cigars, but I, too, will be going elsewhere from here on.
That sucks. Well at least we learned. Hopefully everyone else will learn from us.
--Mike
Posts: 39,609
Threads: 2,364
Joined: Apr 2007
Reputation:
111
So Mike yet again belongs in the idiot thread..
Posts: 12,402
Threads: 172
Joined: Jul 2010
Reputation:
26
(03-27-2011, 10:58 AM)Jimmie the Mum Wrote: So Mike yet again belongs in the idiot thread..
Why now?
--Mike
Posts: 4,306
Threads: 72
Joined: Jul 2010
Reputation:
13
(03-27-2011, 09:34 AM)wtfdic Wrote: (03-27-2011, 01:16 AM)The Diamond Lion Wrote: Mike, I do know what you're talking about. I decided to try them one more time because the CAO Brazilias did have issues. I ordered Oliva V cigars. A week after placing the orders, they sent me an e-mail that they were going to backorder my cigars. I called to bitch at them. The rep informed me that he could order a new, celophaned box, but it could take more than a week to ship, or they could combine two boxes into one and ship immediately. I elected to combine the boxes. I received the shipment last Thursday (will post soon). All 24 Oliva Vs were present and in good shape, but the box was missing its lid. Overall, I am happy to have the cigars, but I, too, will be going elsewhere from here on.
That sucks. Well at least we learned. Hopefully everyone else will learn from us.
I will add this addendum: I did get my cigars, and they are good!
"I will strive to live with love & care—upon the level by the square"
|